Genie has more great support options than there are days of the week. We’re here to point you in the right direction or help you out as need be. Whatever you need, we are here to help.
Our Message Board is a friendly online community of Genie users. Ask a question, join a discussion or read through helpful past posts.
Often the best way to answer a question is to simply look at one of our comprehensive, easy to read manuals.
You can keep up to date with the most current Genie updater file and other downloads.
Our training videos provide an easy, invaluable way to learn about all the extra features and functionality available in Genie.
Got a question? Use our online contact form and we’ll get back to you as quickly as possible.
In certain situations, we can also provide remote access to your system to help you reach a solution.
We strive to be receptive to our customers’ suggestions. So if you have an idea that could make Genie even better, we’re all ears.
Noticed something out of place? We strive to keep Genie running perfectly but if something unexpected is happening, please let us know.
If you can’t find what you’re looking for, please give us a call on 1300 889 362. We are here to help however we can.